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Authentic Diversity: how to change the workplace for good The nation has transformed. The calls for racial equity are loud and insistent and they are now being listened to. And yet, companies across the country are still far behind when it comes to equity in the workplace. For decades, we've heard variations on the same theme on how to increase diversity and inclusion and we have still not moved. If we want equity to matter inside and outside the workplace, if we want to be real allies for change, then we need a new approach. We need to stop following trends. We need to lead change.
Blindspot: hidden biases of good people
Build Your Cultural Agility: the nine competencies of successful global professionals The investment in global collaboration technology now exceeds US$45 billion. Professionals who work across cultures face some of the most cognitively, psychologically and emotionally difficult challenges, regardless of whether they work virtually or in person. And they often face these challenges without the help of a corporate guide. Build Your Cultural Agility is that guide. This book offers strategies to help you develop into a successful global professional, one who can comfortably and effectively work in and with people from different cultures. This book helps you leverage your natural strengths while providing suggestions for developing cultural agility competencies. Build Your Cultural Agility focuses on nine specific competencies that comprise cultural agility: three self-management competencies (tolerance of ambiguity, curiosity and resilience), three relationship-management competencies (humility, relationship-building and perspective-taking) and three task-management competencies (cultural minimization, cultural adaptation and cultural integration). Within each chapter, the author provides a case example of that competency in action, explains why the competency is critical for success, offers a self-awareness exercise to help you determine your level of proficiency and concludes with suggestions for self-development.
Crossing the divide : intergroup leadership in a world of difference Bringing groups together is a central and unrelenting task of leadership. CEOs must nudge their executives to rise above divisional turf battles, mayors try to cope with gangs in conflict, and leaders of many countries face the realities of sectarian violence.
Cultural Agility: building a pipeline of successful global professionals
Cultural Sensibility in Healthcare: a personal & professional guidebook The healthcare workforce and landscape continues to evolve with the ongoing education systems forming in foreign countries and immigration and foreign employment continuing to grow in the United States. Every heath care provider and patient is challenged with cultural competency and acceptance on a daily basis. Often times our own prejudices and beliefs have great potential to interfere with effective health care interactions when what is truly important is providing the best patient care possible. There is much discussion around cultural sensitivity and cultural expertise, but now the discussion has shifted to cultural sensibility, which is a deliberate behavior that proactively provides an enriched provider consumer/patient interaction, where the health care provider acknowledges cultural issues and situations through thoughtful reasoning, responsiveness, and discreet (attentive, considerate, and observant) interactions. In this highly practical and informative handbook, author Sally Ellis Fletcher offers healthcare providers a process that encourages them to first consider their own attitudes, biases, beliefs, and prejudices through self-reflection. Cultural Sensibility in Healthcare challenges readers to examine cultural issues beyond just theory and to instead explore culture as it affects your professional role thus creating culturally sensibility health care encounters.
Developing Cultural Humility: embracing race, privilege and power For many students, the word culture is synonymous with race and ethnicity. Yet, a large majority of students who go into counsellor education programs are Caucasian. By its very premise, multicultural therapy leaves out Caucasian individuals, leaving many to believe they have ′no culture′ and feeling disconnected from culture, multiculturalism and social justice. Culture, as it is beginning to be defined, can be seen not as a particular race or ethnicity, rather, as the intersections of multiple identities. Thus, everyone, no matter what their race or ethnicity, has a culture. This book is the first to deal with culture more broadly and attempt to help students examine their own culture. This allows Caucasian trainees to embrace culture and have a stronger connection to multiculturalism without feeling alienated from the discussion.
Diversity and Cultural Awareness in Nursing Practice As a nurse responsible for providing person-centred care it is vital that you understand how culture and diversity affect patients' experience of health care. This book provides you with the knowledge, awareness and skills needed to successfully support, communicate and work with, individuals and families from a diverse range of backgrounds, religions, cultures, ethnicities and disabilities as well as from the LGBTQ community. Ensuring that you are able to work effectively as a nurse with people from across the social spectrum and tailor your nursing practice to the needs of the individual. Key theory will be carefully explained and then applied to the UK nursing context, and all content is up to date with the latest NMC standards, leaving you better prepared to thrive on your practice placements and in your nursing career.
Diversity and Inclusion in Libraries: a call to action and strategies for success The news and scholarly literature are replete with stories and articles describing the challenges that diverse individuals face in their local communities and workplaces. Diversity and Inclusion in Libraries: A Call to Action and Strategies for Success is arranged in three parts: Why Diversity and Inclusion Matter, Equipping the Library Staff, and Voices from the Field. This book tackles these issues head on and should appeal to a broad audience interested in diversity as it relates to libraries and librarianship, including professional librarians and paraprofessional library staff. Offering best practices strategies tempered by experiences and wisdom, this book will help libraries realize a high level of inclusion.
Diversity in the Workplace: eye-opening interviews to jumpstart conversations about identity, privilege and bias Contemporary and compassionate teachings for building true workplace diversity In order to create an inclusive working environment, it is important for companies to understand the experiences that diverse employees face in the workplace. Diversity in the Workplace is a guided tour of what it means to be a minority in today's labor force. Containing 25 real-life interviews, including stories of trailblazers fighting inequality, you'll be exposed to a slice of life you may not have been privy to. This book explores real world issues in a modern workday dynamic for members of marginalized communities and managers looking to equalize an imbalance. Diversity in the Workplace includes: Exploring intersectionality--Learn about the diversity identities shaping disparity at work: Race, Gender, LGBTQ+, Age & Ability, and Religion & Culture. Key takeaways--Each section is followed by summaries that encourage reflection and action. Deep dive--Learn tips on how to have progressive conversations with colleagues, and build awareness with key terms such as "unconscious bias." Move toward a more fair and bias-conscious future with Diversity in the Workplace.
Diversity on the Executive Path: wisdom and insights for navigating to the highest levels of healthcare leadership Coming September 2019 As the US population continues to diversify, the business case for diversity in healthcare leadership is becoming increasingly evident. Racially and ethnically diverse leaders are, however, still significantly underrepresented in today's C-suites. How can healthcare leaders close this gap to enhance the cultural competence of their organizations and improve health equity for all? In Diversity on the Executive Path , author Diane L. Dixon tackles this pressing issue by sharing the real-life experiences of 12 racially and ethnically diverse hospital and health system CEOs. Dixon conducted in-depth, face-to-face interviews with this highly accomplished group of healthcare executives to discover what it takes to become a leader at the highest level. From their experiences, you will gain insight and learn practical lessons you can apply to your own career journey or the journeys of those you mentor, coach, or sponsor. The book delves into topics such as: · Reflections on race and ethnicity in healthcare leadership · The essential role of sponsorship ·Strategies for maximizing career mobility · Navigating a career path when the going gets tough · Leadership that makes a difference Each chapter features executive commentary from additional healthcare leaders--practical advice for navigating the executive path--and concludes with questions that invite you to reflect on your own experiences and identify meaningful practices for building success. The path to the C-suite is not a step ladder; it is a complex journey with many twists and turns. This book presents a unique opportunity to learn from the career trajectories of diverse healthcare executives. May they inspire and enrich your own journey.
Driven by Difference: how great companies fuel innovation through diversity Today's workforce is more diverse than ever before. But despite new perspectives and talents, the promise of increased innovation rarely materializes. Why are so few businesses seeing results? Studies show that diverse teams are more creative than homogenous ones-but only when they are managed effectively. The secret is to minimizeconflict while maximizing the informational diversity found in varied values and experiences. To do this, both leaders and team members need a high level of cultural intelligence, or CQ. Drawing on success stories from Google, Alibaba, Novartis, and other groundbreaking companies, Driven by Difference identifies the management practices necessary to guide multicultural teams to innovation, including how to: Create an optimal environment - Build trust - Fuse differing perspectives - Align goals and expectations - Generate fresh ideas - Consider the various audiences when selecting and selling an idea - Design and test for different users Cultural differences can lead to gridlock, or they can catalyze innovation and growth. This research-based plan turns diversity's potential into economic reality. "
Ethical Challenges in Multi-Cultural Patient Care: This book provides an up-to-date description of cross-cultural aspects of end-of-life decision-making. The work places this discussion in the context of developments in the United States such as the emphasis on patient informed consent, "right to die" legal cases, and the federal Patient Self-Determination Act. With the globalization of health care and increased immigration from developing to developed countries, health care professionals are experiencing unique challenges in communicating with seriously ill patients and their families about treatment options as well as counselling all patients about advance medical care planning. While many Western countries emphasize individual autonomy and patient-centered decision-making, cultures with a greater collectivist orientation have, historically, often protected patients from negative health information and emphasized family-centered decision-making. In order to place these issues in context, the history of informed consent in medicine is reviewed. Additionally, cross-cultural issues in health care decision-making are analysed from the perspective of multiple philosophical theories including deontology, utilitarianism, virtues, principlism, and communitarian ethics. This book is a valuable addition to courses on end-of-life care, death and dying, cross-cultural health, medical anthropology, and medical ethics and an indispensable guide for healthcare workers dealing with patients coming from various cultural backgrounds.
Everyday Bias: identifying and navigating unconscious judgements in our daily lives If you are human, you are biased. From this fundamental truth, diversity expert Howard Ross explores the biases we each carry within us. Most people do not see themselves as biased towards people of different races or different genders. And yet in virtually every area of modern life disparities remain. Even in corporate America, which has for the most part embraced the idea of diversity as a mainstream idea, patterns of disparity remain rampant. Why? Breakthroughs in the cognitive and neurosciences give some idea why our results seem inconsistent with our intentions. Bias is natural to the human mind, a survival mechanism that is fundamental to our identity. And overwhelmingly it is unconscious. Incorporating anecdotes from today s headlines alongside case studies from over 30 years as a nationally prominent diversity consultant, Ross help readers understand how unconscious bias impacts our day-to-day lives and particularly our daily work lives. And, he answers the question: Is there anything we can do about it? by providing examples of behaviors that the reader can engage in to disengage the impact of their own biases. With an added appendix that includes lessons for handling conflict and bias in the workplace, this book offers an invaluable resource for a broad audience, from individuals seeking to understand and confront their own biases to human resource professionals and business leaders determined to create more bias-conscious organizations in the belief that productivity, personal happiness, and social growth are possible if we first understand the widespread and powerful nature of the biases we don t realize we have."
Flex: the new playbook for managing across differences
The Genius of Opposites by Better Together FDR and Eleanor. Mick and Keith. Jobs and Woz. There are countless examples of introvert-extrovert partnerships who make brilliant products, create great works of art, and even change history together. But these partnerships don't just happen. They demand wise nurturing. The key, says bestselling author Jennifer Kahnweiler, is for opposites to stop emphasizing their differences and use approaches that focus them both on moving toward results. Kahnweiler's first-of-its-kind practical five-step process helps introverts and extroverts understand and appreciate each other's wiring, use conflicts to spur creativity, enrich their own skills by learning from the other, and see and act on things neither would have separately. Kahnweiler shows how to perform the delicate balancing act required to create a whole that is exponentially greater than the sum of its parts.
Global Dexterity: how to adapt your behavior across cultures without losing yourself in the process
Just Medicine: a cure for racial inequality in American healthcare Offers an innovative plan to eliminate inequalities in American health care and save the lives they endanger Over 84,000 black and brown lives are needlessly lost each year due to health disparities: the unfair, unjust, and avoidable differences between the quality and quantity of health care provided to Americans who are members of racial and ethnic minorities and care provided to whites. Health disparities have remained stubbornly entrenched in the American health care system--and in Just Medicine Dayna Bowen Matthew finds that they principally arise from unconscious racial and ethnic biases held by physicians, institutional providers, and their patients. Implicit bias is the single most important determinant of health and health care disparities. Because we have missed this fact, the money we spend on training providers to become culturally competent, expanding wellness education programs and community health centers, and even expanding access to health insurance will have only a modest effect on reducing health disparities. We will continue to utterly fail in the effort to eradicate health disparities unless we enact strong, evidence-based legal remedies that accurately address implicit and unintentional forms of discrimination, to replace the weak, tepid, and largely irrelevant legal remedies currently available. Our continued failure to fashion an effective response that purges the effects of implicit bias from American health care, Matthew argues, is unjust and morally untenable. In this book, she unites medical, neuroscience, psychology, and sociology research on implicit bias and health disparities with her own expertise in civil rights and constitutional law. In a time when the health of the entire nation is at risk, it is essential to confront the issues keeping the health care system from providing equal treatment to all.
The Last Mile of the Way: multiculturalism and diversity nursing end of life care It's a fact that hospice and palliative care are consistently underused by people of color. Many reasons account for this discrepancy, including lack of access, socioeconomic factors, and cultural influences. Transcultural nursing addresses these cultural aspects of nursing, offering compassionate, effective, and culturally relevant care to patients. This is especially important in end-of-life care. In The Last Mile of the Way, author Theresita (Tacy) Silverberg-Urian, RN, BSN, CHPN, presents ten interviews with multicultural nurses who care for the terminally ill. Through these nurses' stories, the impact that providers of color have in hospice settings becomes obvious, as does the role sensitivity plays in regard to each patient's ethnic and cultural background. Silverberg-Urian and her colleagues represent a mixture of first, second, and third generation Americans from multiple different countries and religions. But all share a sense of mission: to provide maximum comfort to patients in their care. All possess a "hospice heart." While most works on transcultural nursing focus solely on the patient-the most important person in the equation-The Last Mile of the Way goes one step further, examining the influence ethnicity, religion, values, beliefs, and cultural competency has on both patient and caregiver. Silverberg-Urian defines her own "good culturally competent death" where talking about death and dying with her family and providers is the norm. She provides helpful internet resources and various transcultural nursing books to reference.
The Leader's Guide to Unconscious Bias A timely, must-have guide to understanding and overcoming bias in the workplace, from the experts at FranklinCovey. Unconscious bias affects everyone. It can look like the disappointment of an HR professional when a candidate for a new position asks about maternity leave. It can look like preferring the application of an Ivy League graduate over one from a state school. It can look like assuming a man is more entitled to speak in a meeting than his female junior colleague. Ideal for every manager who wants to understand and move past their own preconceived ideas, The Leader's Guide to Unconscious Bias explains that bias is the result of mental shortcuts, our likes and dislikes, and is a natural part of the human condition. And what we assume about each other and how we interact with one another has vast effects on our organizational success--especially in the workplace. Teaching you how to overcome unconscious bias, this book provides more than thirty unique tools, such as a prep worksheet and a list of ways to reframe your unconscious thoughts. According to the experts at FranklinCovey, your workplace can achieve its highest performance rate once you start to overcome your biases and allow your employees to be whole people. By recognizing bias, emphasizing empathy and curiosity, and making true understanding a priority in the workplace, we can unlock the potential of every person we encounter.
Leadership and Diversity in Higher Education: communication and actions that work #1 NEW RELEASE, 5 STAR AMAZON DIGITAL BOOK REVIEWS - Cultural misunderstandings and violence plague campuses. This paperback covers leadership and diversity in higher education from a communication perspective. While diverse student numbers on campuses are growing, diverse administrators are not. Student retention is a huge problem. We are headed for a cultural precipice and need to act with urgency. Mini-cases and more than 150 action steps are included. Six ways to increase your leadership power, ten ways body language and environment impact diversity, five stages of conflict management, how to run successful job searches, and how to engage mainstream and diversity groups move us from woes to wins. "...Well-researched, creative...will serve leaders in any profession well." -Thomas Botzman, President, Misericordia University"...Relevant but essential in a cross-cultural society." -Minnie Phillips, Ed. D., Educator, Webster Groves Schools"Campbell points the way to responsible leadership that will advance inclusiveness." -Peter Facione, Former Provost, Loyola University-Chicago & Principal of Measured Reasons, LLC.
Managing Diversity: toward a globally inclusive workplace Successful management of our increasingly diverse workforce is one of the most important challenges facing organizations today. In the Fourth Edition of her award-winning text, Managing Diversity, author Michàlle E. Mor Barak argues that inclusion is the key to unleashing the potential embedded in a multicultural workforce. This thoroughly updated new edition includes the latest research, statistics, policy, and case examples. A new chapter on inclusive leadership explores the diversity paradox and unpacks how leaders can leverage diversity to increase innovation and creativity for competitive advantage. A new chapter devoted to "Practical Steps for Creating an Inclusive Workplace" presents a four-stage intervention and implementation model with accompanying scales that can been used to assess inclusion in the workplace, making this the most practical edition ever.
Nurses with Disabilities: professional issues and job retention
Overcoming Bias: building authentic relationships across differences Everybody's biased. We all harbor unconscious assumptions that get in the way of our good intentions and keep us from working harmoniously and effectively with other people. In our increasingly diverse society this can be a real stumbling block. Tiffany Jana and Matthew Freeman--consultants who also happen to be a biracial couple--argue that ultimately the only way to really overcome bias is to focus our energy on building relationships. We need to extend our circle of trust to include people who are different from us in many ways - race, religion, sex, ethnicity, sexual orientation, education, socioeconomic class, and ability. These differences can enrich our lives and expand our perspectives.Overcoming Bias doesn't advocate setting some kind of friend quota, merely that we seek out experiences that challenge our presuppositions and expose us to people, cultures, and ideas outside of our usual comfort zone. But this also requires some work on ourselves. Through vivid stories, soul-searching reflection, and fun (yes, fun!) exercises and activities Jana and Freeman help us become aware of our own biases, stereotypes, and unacknowledged privileges. This book will provide you with everything you need to understand bias, talk about it with increased fluency, and overcome it so you can build stronger relationships.
The Person You Mean to Be: how good people fight bias "Favorite Books of 2018" The Greater Good Magazine Foreword by Laszlo Bock, the bestselling author of Work Rules! and former Senior Vice President of People Operations at Google An inspiring guide from Dolly Chugh, an award-winning social psychologist at the New York University Stern School of Business, on how to confront difficult issues including sexism, racism, inequality, and injustice so that you can make the world (and yourself) better. Many of us believe in equality, diversity, and inclusion. But how do we stand up for those values in our turbulent world? The Person You Mean to Be is the smart, "semi-bold" person's guide to fighting for what you believe in. Dolly reveals the surprising causes of inequality, grounded in the "psychology of good people". Using her research findings in unconscious bias as well as work across psychology, sociology, economics, political science, and other disciplines, she offers practical tools to respectfully and effectively talk politics with family, to be a better colleague to people who don't look like you, and to avoid being a well-intentioned barrier to equality. Being the person we mean to be starts with a look at ourselves. She argues that the only way to be on the right side of history is to be a good-ish-- rather than good--person. Good-ish people are always growing. Second, she helps you find your "ordinary privilege"--the part of your everyday identity you take for granted, such as race for a white person, sexual orientation for a straight person, gender for a man, or education for a college graduate. This part of your identity may bring blind spots, but it is your best tool for influencing change. Third, Dolly introduces the psychological reasons that make it hard for us to see the bias in and around us. She leads you from willful ignorance to willful awareness. Finally, she guides you on how, when, and whom, to engage (and not engage) in your workplaces, homes, and communities. Her science-based approach is a method any of us can put to use in all parts of our life. Whether you are a long-time activist or new to the fight, you can start from where you are. Through the compelling stories Dolly shares and the surprising science she reports, Dolly guides each of us closer to being the person we mean to be.
Quiet by 
Race, Work, and Leadership: new perspectives on the black experience Rethinking How to Build Inclusive Organizations Race, Work, and Leadership is a rare and important compilation of essays that examines how race matters in people's experience of work and leadership. What does it mean to be black in corporate America today? How are racial dynamics in organizations changing? How do we build inclusive organizations? Inspired by and developed in conjunction with the research and programming for Harvard Business School's commemoration of the fiftieth anniversary of the founding of the HBS African American Student Union, this groundbreaking book shines new light on these and other timely questions and illuminates the present-day dynamics of race in the workplace. Contributions from top scholars, researchers, and practitioners in leadership, organizational behavior, psychology, sociology, and education test the relevance of long-held assumptions and reconsider the research approaches and interventions needed to understand and advance African Americans in work settings and leadership roles. At a time when--following a peak in 2002--there are fewer African American men and women in corporate leadership roles, Race, Work, and Leadership will stimulate new scholarship and dialogue on the organizational and leadership challenges of African Americans and become the indispensable reference for anyone committed to understanding, studying, and acting on the challenges facing leaders who are building inclusive organizations.
Reinventing Diversity: transforming organizational community to strengthen people, purpose and performance Diversity in business and other organizations has been a goal for more than a quarter of a century, yet companies struggle to create an inclusive work place. In Reinventing Diversity, one of America's leading diversity experts explains why most diversity programs fail and how we can make them work. In this inspiring guide, Howard Ross, uses interviews, personal stories, statistics, and case studies to show that there is no quick fix, no easy answer. Acceptance needs to become part of the culture of a company, not just a mandated attitude. People still feel alienated because of their race, language, gender, sexuality, ethnicity, or culture. Many of these prejudices are unconscious and exclusions unintentional. Only through challenging our own preconceived notions about diversity can we build a productive and collaborative work environment in which all people are included.
So You Want to Talk about Race In this New York Times bestseller, Ijeoma Oluo offers a hard-hitting but user-friendly examination of race in America Widespread reporting on aspects of white supremacy -- from police brutality to the mass incarceration of Black Americans -- has put a media spotlight on racism in our society. Still, it is a difficult subject to talk about. How do you tell your roommate her jokes are racist? Why did your sister-in-law take umbrage when you asked to touch her hair -- and how do you make it right? How do you explain white privilege to your white, privileged friend? In So You Want to Talk About Race, Ijeoma Oluo guides readers of all races through subjects ranging from intersectionality and affirmative action to "model minorities" in an attempt to make the seemingly impossible possible: honest conversations about race and racism, and how they infect almost every aspect of American life. "Oluo gives us -- both white people and people of color -- that language to engage in clear, constructive, and confident dialogue with each other about how to deal with racial prejudices and biases." -- National Book Review "Generous and empathetic, yet usefully blunt . . . it's for anyone who wants to be smarter and more empathetic about matters of race and engage in more productive anti-racist action." -- Salon (Required Reading)
The New Jim Crow by 
To Be Free: understanding and eliminating racism IMAGINE IF WE WERE FREE of racism--free from the physical, emotional, psychological, and spiritual toll that it takes on both racists and those subjected to racism. Imagine to be free. Often, however, just the mention of the word "racism" makes people nervous. Like if the subject doesn't come up, maybe it will go away; maybe it will slip forever into the recesses of a cave somewhere. Many people of color, however, deal with the reality of racism in all its forms on a daily basis they can't pretend it away because it is always there in all its ugliness before them. Curriculum Guide available for download on aftonpress.com What if, however, we decided to acknowledge racism and talk about ways of preventing, reducing, and alleviating it? And what if we began the discussion among young people, before they solidify their beliefs about people of other races? TO BE FREE is written to help facilitate that discussion. Curriculum Guide available for download from www.aftonpress.com
Unequal Treatment: confronting racial and ethnic disparities in health care Racial and ethnic disparities in health care are known to reflect access to care and other issues that arise from differing socioeconomic conditions. There is, however, increasing evidence that even after such differences are accounted for, race and ethnicity remain significant predictors of the quality of health care received. In Unequal Treatment, a panel of experts documents this evidence and explores how persons of color experience the health care environment. The book examines how disparities in treatment may arise in health care systems and looks at aspects of the clinical encounter that may contribute to such disparities. Patients' and providers' attitudes, expectations, and behavior are analyzed. How to intervene? Unequal Treatment offers recommendations for improvements in medical care financing, allocation of care, availability of language translation, community-based care, and other arenas. The committee highlights the potential of cross-cultural education to improve provider-patient communication and offers a detailed look at how to integrate cross-cultural learning within the health professions. The book concludes with recommendations for data collection and research initiatives. Unequal Treatment will be vitally important to health care policymakers, administrators, providers, educators, and students as well as advocates for people of color.
Virtual Teams Across Cultures: create successful teams around the world "Theresa has examined cultural diversity where it currently happens, in the virtual team. A masterpiece of research, stories and practical advice."- Fons Trompenaars, author of Riding the Waves of Culture.
Work with Me: the 8 blind spots between men and women in business