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LIBRARY 

 

Communication at Work: Audiobooks

Use this guide to find library resources on communication skills at work.

Audios

Crucial Conversations: Tools for Talking when Stakes Are High. [4 audio CDs]. McGraw-Hill Audio: New York, NY. (4.5 hours)
By Kerry Patterson ... [et al.]; Read by Anna Fields. (abridged version)
Synopsis: Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' highly popular DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a powerful six-minute mastery technique that prepares them to work through any high impact situation with confidence.
BF637.C45 C78 2003b

 

7 Steps to Fearless Speaking. [3 audio CDs]. Wiley Audio ; Carlsbad, CA. 3 hours.
By Lilyan Wilder. (abridged version)
PN4121 .W3865 2000

 

Small Message, Big Impact: the elevator speech

(4 hours)
This audiobook demonstrates:
-How a small message can have a big impact in helping you to communicate more effectively.
-How to build a compelling and persuasive case using six of the most consistently effective arguments in today's market.
-How to repurpose your existing presentations; incorporate new creative illustrations, and bring your message to life.
-How to speak in your own authentic voice--it's not only what you say, it's how you say it.
-How to morph your elevator speech content and employ your best material in a variety of presentation opportunities, including the internet and on social media platforms.
 
 

Words that Work: It's Not What You Say, It's What People Hear. [5 audio CDs]. Hyperion Audiobooks: New York, NY. 6 hours.
By Frank Luntz with L. J. Ganser. (abridged version)
PN4121 .L85 2007x

 

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