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Complete List of ALL new items
Access Device Standards of Practice for Oncology Nursing Access Device Standards of Practice for Oncology Nursing reviews the controversies in access device care, explores the range of devices currently available, details the advantages and disadvantages of each device to ensure optimal selection based on patient needs, and discusses the key legal ramifications concerning access devices and their management.
Call Number: RC266 .A22 2017x
Anatomy of Writing for Publication for Nurses Highly anticipated and fully updated, Anatomy of Writing for Publication for Nurses, Third Edition, is a practical and useful guide for nurses who need to bridge the gap from incomplete sentences to a published manuscript. Lead Author and Editor Cynthia Saver removes the fear and confusion most nurses have about the writing and publishing process. Along the way, 25 of nursing’s top writing experts and decision makers share important insights to help you increase the likelihood that your manuscript gets accepted for publication.
Call Number: RT24 .S28 2017
Boost Your Nursing Leadership Career: 50 lessons that drive success This practical guide introduces nurses to what it takes to be a leader and how to develop a successful and rewarding career. The most effective nurse leaders know that authenticity and truth are the best path to success. They have learned to really pay attention, to truly be consummate professionals, and to wholly be the very best version of themselves that they can be.
In 50 succinct lessons, Boost Your Nursing Leadership Career outlines the traits, habits, and skills nurse leaders must master for maximum personal and career success. Drawing on more than eight decades of combined experience in nursing and healthcare, the authors offer an insider s guide to what nurses need to cultivate to be a successful leader. Nurses at all levels of their careers will learn what it takes to lead and how to develop personally and professionally.
Taking a three-pronged approach Manage Yourself, Manage Your Job, and Boost Your Career the 50 lessons offer evidence-based advice that is both practical and professional. Each lesson includes exercises for self-exploration and resources for further learning. Let this book guide you toward, onto, and along your management or leadership career path.
Call Number: RT89 .W48 2017
Electronic Fetal Heart Rate Monitoring Electronic Fetal Heart Rate Monitoring: The 5-Tier System, Third Edition reviews the practice of fetal heart rate monitoring. Beginning with a description of the anatomy of fetal circulation, placental function as a respiratory organ, and acid-base balance, it also presents normal fetal cardiovascular and cerebral metabolism. In addition, the pathophysiologic mechanisms involved in progressive fetal asphyxia are examined via a review of the seminal animal and human studies conducted in this field. Also included is a brief summary of fetal heart rate monitoring technology currently used in clinical practice and standard nomenclature for fetal heart rate characteristics. Variant fetal heart rate patterns and the underlying physiologic mechanisms are presented as well. The Third Edition summarizes the research identifying the relationship between specific fetal heart rate patterns and an increasing risk of fetal acidemia, including the effect of deceleration depth, duration, and pattern evolution. It also evaluates the scientific basis that supports management algorithms currently in use and recommends the Parer/Ikeda 5-tier system. This algorithm assigns fetal heart rate patterns to 5 categories based on their progressive risk of fetal acidemia and has been tested in several studies. Clinical management using the 5-tier system is presented in detail.
Call Number: RG628.3.H42 P37 2018
Ethics in Oncology Nursing Cancer care raises complex and often troubling issues for patients, families, and the nurses who care for them. Decisions often involve matters beyond simply the patient's physical condition. Often, questions arise about what we should do and why-not about what we can do. Ethics helps us to separate what is medically possible from what is truly beneficial for the patient. Ethics in Oncology Nursing examines the inherent challenges encountered by nurses through the care of patients with cancer. In addition to foundational content on ethics and ethical practice, this book addresses key areas in oncology nursing in which ethical concerns commonly arise, including treatment decision-making, clinical trials, genetics, and palliative and end-of-life care. Case studies are provided to offer context and application to nursing practice.
Call Number: RC263 .E84 2016
Improving Nursing Documentation and Reducing Risk Improving Nursing Documentation and Reducing Risk Patricia A. Duclos-Miller, MSN, RN, NE-BC In the age of electronic health records (EHR) and value-based purchasing, accurate and complete nursing documentation is crucial. Proper documentation affects not only quality of care, but also facilities' costs and revenues. Redundant documentation wastes time and money, while inadequate documentation negatively affects Joint Commission core measures and can result in license suspensions or legal action against a healthcare facility--an expensive and often damaging outcome. Improving Nursing Documentation and Reducing Risk helps nurse managers create policies, processes, and ongoing auditing practices to ensure that complete and accurate documentation is implemented by their staff, without creating additional time burdens. Nurse managers, especially new nurse managers, do not clearly understand their legal accountability for poor or inadequate documentation created by nursing staff who report to them. While each state's nurse practice act (NPA) differs, every NPA addresses nursing liability for documentation; however, many nurse managers remain unaware of these and other regulations that hold them accountable for the documentation crafted by their nurses. This book helps nurse managers protect themselves and their staff by clearly explaining to their employees the impact of documentation practices on reimbursement, educating them on the consequences of failure to document, and training them on how to document properly. This book will help you: Work directly with your staff to ensure accurate documentation Train nurses during orientation Educate your staff on the consequences of inaccurate documentation Create steps to share with your staff that will improve documentation Ensure complete comprehension of documentation issues through sample forms, auditing tools, and case studies Table of Contents Chapter 1: Contemporary Nursing Practice Includes Good Documentation Chapter 2: Contemporary Nursing Standards: Why it's Important for Nurses to Document Well Chapter 3: Reducing Professional Risk Through Documentation Chapter 4: Barriers to Good Nursing Documentation Chapter5: Improving Nursing Documentation Chapter 6: Electronic Medical Records: Advantages and Challenges to Good Nursing Documentation Chapter 7: Ways to Engage and Motivate Staff to Document Well Chapter 8: Improving Documentation and Outcomes
Call Number: RT50 .D83 2016x
The Johns Hopkins Nursing Professional Practice Model: strategies to advance nursing excellence Do you have a work culture that fosters collaboration, stimulates innovation, and empowers nurses to achieve success in exceptional ways? In Johns Hopkins Nursing Professional Practice Model: Strategies to Advance Nursing Excellence, authors Deborah Dang, Judith Rohde, and Jeannette Suflita present a model proven to inspire professional nurses to deliver exceptional care delivery and outcomes. Whether you're a bedside nurse or an executive, you'll learn how to adapt the Johns Hopkins Nursing Professional Practice Model to your work setting. Packed with exemplars, self-assessment guides, planning tools, and lessons learned, this manual guides you in creating and sustaining an environment where professional nursing practices flourish. Learn practical strategies to: - Empower front-line nurses and encourage interprofessional collaboration - Build and implement programs that promote adaptation, ownership, and accountability - Establish practice and leadership standards - Structure organizations to foster leadership and advance nursing excellence With a focus on achievement, caring, empowerment, and influence, Johns Hopkins Nursing Professional Practice Model can help reshape the future of nursing.
Call Number: RT86.4 .D36 2017
Long-Term Care: managing across the Continuum Long-Term Care: Managing Across the Continuum, Fourth Edition is an ideal introduction to management in this industry. Adopted as a reference for the national licensing examination prepared by the National Association of Long-Term Care Administrator Boards (NAB), this book covers the full continuum of long-term care.The Fourth Edition is a thorough update that offers a new chapter on the Affordable Care Act (Obamacare), with a particular focus on its impact on long-term care. All other chapters have been updated with the latest changes in regulations, financing methods, forms of service delivery and management methods in this dynamic field. The chapter on Leadership and Culture Change has been separated into two distinct chapters: Leadership in Long-Term Care and Culture Change in Long-Term - each with expanded information.
Call Number: RA997 .P73 2016
Medical-Surgical Nursing: assessment and management of clinical problems Learn how to become an exceptional caregiver in today's evolving healthcare environment! Written by a dedicated team of expert authors led by Sharon Lewis, Medical-Surgical Nursing, 10th Edition offers up-to-date coverage of the latest trends, hot topics, and clinical developments in the field. Completely revised and updated content explores patient care in various clinical settings and focuses on key topics such as patient safety, NCLEX exam preparation, evidence-based practice, and teamwork. A variety of helpful boxes and tables make it easy for you to find essential information and the accessible writing style and building-block approach make even the most complex concepts easy to grasp. Best of all - a complete collection of learning and study resources helps you learn more effectively and offers valuable, real-world preparation for clinical practice. Highly readable format offers you a strong foundation in medical-surgical nursing. Content written and reviewed by leading experts in the field ensures that information is comprehensive, current, and clinically accurate. Informatics boxes discuss how technology is used by nurses and patients in healthcare settings. Expanded coverage of evidence-based practice helps you understand how to apply the latest research to real-life patient care. Expanded Safety Alerts throughout the book highlight patient safety issues and focus on the latest National Patient Safety Goals. UNIQUE! "Levels of Care" approach explains how nursing care varies for different levels of health and illness. Bridge to NCLEX Examination review questions at the end of each chapter reinforce key content while helping you prepare for the NCLEX examination with both standard and alternate item format questions. Unfolding case studies included throughout each assessment chapter help you apply concepts and procedures to real-life patient care. Managing Care of Multiple Patients case studies at the end of each section help you apply your knowledge of various disorders and prioritize and delegate patient care. Separate chapter on genetics focuses on the practical application to nursing care of patients. Genetics in Clinical Practice boxes address key topics such as genetic testing, Alzheimer's disease, sickle cell disease, and genetics-related ethical issues. Genetic Risk Alerts and Genetic Link headings highlight specific genetic issues related to body system assessments and disorders. NEW! Interprofessional Care tables emphasize the importance of total patient care and outline the role of each provider in managing disorders. NEW! Teamwork & Collaboration boxes highlight your role in working with members of the interprofessional team. NEW! Check Your Practice boxes challenge you to think critically and interact with patient data. NEW! Becoming a Nurse Leader boxes introduce you to concepts related to being a responsible team member and leader. NEW! Patient and Caregiver Teaching chapter includes a stronger focus on informatics to reflect the current use of technology as it relates to patient self-management. NEW! Core clinical content focuses on highlighting and incorporating QSEN competencies.
Call Number: RT41 .M488 2017
Nursing Informatics for the Advanced Practice Nurse Designed specifically for graduate-level nursing informatics courses, this text focuses on using technology with an interprofessional team to improvepatient care and safety. It delivers an expansive and innovative approach to devising practical methods of optimizing technology to foster quality ofpatient care and support population health initiatives. Based on the requirements of the DNP Essential IV Core Competency for Informatics and aligning withfederal policy health initiatives, including the Affordable Care Act, the book describes models of information technology the authors have successfullyused in health information technology (HIT) to reinforce core competencies needed in multiple practice settings. Data management and analytics areemphasized in the text, supporting clinical improvement as well as business aspects of the health care system. The authors espouse a hybrid approach toteaching with a merged competency and concept-based curriculum. With an emphasis on the benefits of an interprofessional team, the book describes the most effective approaches to health care delivery using healthinformation technology. It describes a nursing informatics model that is comprised of three core domains: point-of-care technology, data management andanalytics, and patient safety and quality. The final section of the text explores new and emerging technologies, including genomics, nanotechnology, artificial intelligence, data mining, expanded use of electronic measurements, and innovations in patient engagement in social media. Case studies andcritical thinking exercises support the concept-based curriculum and facilitate out-of-the-box thinking. Supplemental materials for instructors includePowerPoint slides and a test bank. While targeted primarily for the nursing arena, the text is also of value in medicine, health information management, occupational therapy, and physical therapy. KEY FEATURES: Addresses the DNP Essential IV Core Competency for Informatics Focuses specifically on using nursing informatics expertise to improve population health, quality, and safety Advocates an interprofessional team approach to optimizing health IT in all practice settings Stimulates critical thinking skills that can be applied to all aspects of IT health care delivery Discusses the newest approaches to interprofessional education for IT health care delivery Includes PowerPoint slides, a comprehensive test bank, and an instructor'Aos manual to help faculty with this challenging content, as well as a student study guide
Call Number: RT50.5 .N872 2016
The Official CNOR Exam Prep Designed exclusively by the professionals who administer the CNOR Exam, The Official CNOR Exam Prep is the most comprehensive resource for CNOR test preparation. Featuring expert insights and targeted review of all CNOR Exam subject areas, this user-friendly guide makes it easy to remember key concepts and information found on the exam.
• Test breakdown and structure by subject area
• 100 practice exam questions with detailed answers
• Content review of the most-tested subject areas
• Key terms and skills you'll need to know
Get insider test-taking tips on:
• How to study for the exam
• Test question format and structure
• Exam tips and techniques to help you score higher
• Test-taking strategies to lessen anxiety
The only CNOR exam prep by the creator of the test, The Official CNOR Exam Prep features the top references used for the CNOR exam
Call Number: RD99.25 .O33 2016x
Pocket Guide for Lactation Management Pocket Guide for Lactation Management, Third Edition is an essential resource for new and experienced lactation care providers. Convenient and easy-to-use, it offers problem solving and counseling strategies for the wide-variety of situations commonly encountered by those working with child-bearing families. Topics include breastfeeding and public health, the Ten Steps to Successful Breastfeeding for hospitals and birth centers, normal breastfeeding, and addressing challenges from both the mother's and baby's perspective.Completely updated and revised, the Third Edition includes new metric charts, updated growth expectations, new guidelines, the latest research, and an expanded glossary.
Call Number: RJ216 .C229 2017
Quality and Safety in Nursing: a competency approach to improving outcomes Drawing on the universal values in health care, the second edition of Quality and Safety in Nursing continues to devote itself to the nursing community and explores their role in improving quality of care and patient safety. Edited by key members of the Quality and Safety Education for Nursing (QSEN) steering team, Quality and Safety in Nursing is divided into three sections. Itfirst looks at the national initiative for quality and safety and links it to its origins in the IOM report. The second section defines each of the six QSEN competencies as well as providing teaching and clinical application strategies, resources and current references. The final section now features redesigned chapters on implementing quality and safety across settings. New to this edition includes: Instructional and practice approaches including narrative pedagogy and integrating the competencies in simulation A new chapter exploring the application of clinical learning and the critical nature of inter-professional teamwork A revised chapter on the mirror of education and practice to better understand teaching approaches This ground-breaking unique text addresses the challenges of preparing future nurses with the knowledge, skills, and attitudes (KSAs) necessary to continuously improve the health care system in which they practice.
Call Number: RT85.5 .Q83 2017x
Bright Futures: guidelines for thealth supervision of infants, children and adolescents by This essential resource provides key background information and recommendations for themes critical to healthy child development along with well-child supervision standards for 31 age-based visits--from Newborn through 21 Years. What''s in the Bright Futures Guidelines, Fourth Edition? Twelve health promotion themes addressing #65533; lifelong health for families and communities NEW #65533; family support #65533; health for children and youth with special health care needs NEW #65533; healthy development #65533; mental health #65533; healthy weight #65533; healthy nutrition #65533; physical activity #65533; oral health #65533; healthy adolescent development #65533; healthy and safe use of social media NEW #65533; safety and injury prevention 31 age-based health supervision visits--Newborn to 21 Years All the information and guidance that''s needed to give children optimal health outcomes -Context -Health Supervision -History -Surveillance of Development -Review of Systems -Observation of Parent-Child Interaction -Physical Examination -Medical Screening -Immunizations -Anticipatory Guidance What''s NEW in the 4th Edition? #65533;Builds upon previous editions with new and updated content that reflects the latest research. #65533;Incorporates evidence-driven recommendations. #65533;Includes three new health promotion themes: -Promoting Lifelong Health for Families and Communities -Promoting Health for Children and Youth With Special Health Care Needs -Promoting the Healthy and Safe Use of Social Media #65533;Includes new screen time recommendations #65533;Provides greater focus on lifelong physical and mental health -Weaves social determinants of health throughout the Visits, allowing health care professionals to consider social factors like food insecurity, violence, and drug use that may affect a child''s and family''s health -Features updated Milestones of Development and Developmental Surveillance questions #65533;Provides new clinical content that informs health care professionals about the latest recommendations and provides guidance on how to implement them in practice: -Maternal depression screening, Safe sleep, Iron supplementation in breast fed infants, Fluoride varnish, Dyslipidemia blood screening #65533;Includes updates to several Adolescent screenings With Bright Futures, health care professionals can accomplish 4 tasks in 18 minutes! #65533;Disease detection #65533;Disease prevention #65533;Health promotion #65533;Anticipatory guidance What is Bright Futures? #65533;A set of theory-based, evidence-driven, and systems-oriented principles, strategies, and tools that health care professionals can use to improve the health and well-being of children through culturally appropriate interventions. Bright Futures addresses the current and emerging health promotion needs of families, clinical practices, communities, health systems, and policymakers. #65533;The Bright Futures Guidelines are the blueprint for health supervision visits for all children. #65533;Bright Futures is the health promotion and disease prevention part of the patient-centered medical home. Who can use Bright Futures? #65533;Child health professionals and practice staff who directly provide primary care #65533;Parents and youth who participate in well-child visits #65533;Public Health Professionals #65533;Policymakers #65533;Pediatric Educators #65533;MD Residents
Call Number: RJ102 .B75 2017
Hospital Medicine: perspectives, practice This practical resource provides hospitalists of all levels a comprehensive foundation for understanding the critical elements of hospital medicine. Beginning with an overview of the healthcare system, chapters provide relevant insights on management, regulations, evidence-based approaches, an awareness of safety and economic concerns and professional development skills. Perspectives on how hospitalist and hospital medicine teams can effectively engage this system to provide cost-effective, high-quality care are offered throughout this volume. With real-world guidance on the major tenets of hospital medicine, Hospital Medicine will serve as the definitive guide to a successful career in this rapidly evolving specialty.
Call Number: RA972 .H67 2017x
Integrative Women's Health Integrative Women's Health remains the only in-depth, broad-based reference on integrative women's health written for health professionals. It helps providers address not only women's reproductive health, but also conditions that manifest differently in women than in men, includingcardiovascular disease, arthritis, HIV, depression, and cancer. The text presents the best evidence, in a clinically relevant manner, for the safe and effective use of herbs, vitamins, diet, and mind-body strategies alongside conventional medical treatments. As leading educators in integrativemedicine, editors Dr. Maizes and Dr. Low Dog demonstrate how clinicians can implement their recommendations in practice, going beyond practical care to examine how to motivate patients, enhance a health history, and understand the spiritual dimensions of healing. In managing the patient, alternativetherapies are never seen as substitutes for mainstream medical care, but always "integrated" into the overall regimen, and always subjected to the best available evidence. New to this second edition are chapters on environmental medicine and women's reproduction, thyroid health, and lesbian health.
Call Number: RA778 .W773 2015
Providing Health Care in the Context of Language Barriers Global migration continues to increase, and with it comes increasing linguistic diversity. This presents obvious challenges for both healthcare provider and patient, and the chapters in this volume represent a range of international perspectives on language barriers in health care. A variety of factors influence the best ways of approaching and overcoming these language barriers, including cultural, geographical, political and practical considerations, and as a result a range of approaches and solutions are suggested and discussed. The authors in this volume discuss a wide range of countries and languages, and cover issues that will be familiar to all healthcare practitioners, including the role of informal interpreters, interpreting in a clinical setting, bilingual healthcare practitioners and working with languages with comparatively small numbers of speakers.
Call Number: R119.5 .P76 2017
What's New in Current Awareness?
Management/Employee Development Books
Bringing Out the Best in People: how to apply the astonishing power of positive reinforcement by Maximize employee performance with this updated edition of the classic bestseller In Bringing Out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement, renowned thought leader and internationally recognized workplace expert Aubrey Daniels takes a look at today's rapidly changing work environment, providing a timely update to his seminal book on performance management. As one of the foremost speakers and writers in the human performance field, for nearly 40 years Daniels has worked with organizations to apply scientifically-based behavioral tools and principles to effectively address workplace issues--particularly as they relate to management, leadership, culture, innovation, safety, engagement, and collaboration. Bringing Out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement, presents Daniels' proven strategies that have been successfully adopted by hundreds of organizations worldwide--ranging from start-ups to Fortune 100 companies--and delivers step-by-step instruction and positive practices to help you implement and sustain positive change. With a behavioral foundation and new chapters on employee engagement and the impact of the exponential increase in technology, this latest edition features all new examples, updated approaches to effective recognition and rewards systems, tips for stimulating and fostering innovation and creativity, and productive ways to embrace and empower the multi-generational workforce, including Millennials and future generations. This timely update tackles the changes in the contemporary work environment, while providing step-by-step instructions and proven practices that have been adopted by Daniels' global clients, from startups to Fortune 100 companies. Learn how to: * Create effective recognition and rewards systems that are positively reinforcing to employees * Stimulate innovation and creativity in exciting new ways * Understand fluency as an efficient way to reduce training costs and increase training effectiveness for all employees * Engage employees in ways that lead to improved performance and a stronger culture * Motivate and empower the multi-generational workforce * Understand and shape how technology is affecting employee behavior--for better and worse
Call Number: HF5549.5.M63 D36 2016
The Cutting Edge of Compassion: how physicians, health professionals, and patients can build healing relationships based on trust Our current healthcare system is sick, and the cure is simple: We need to bring compassion back to healthcare. In The Cutting Edge of Compassion, board-certified orthopedic surgeon Dr. Barry Rose reflects on how physicians and patients can create the best healing outcomes by appreciating personality differences, addressing fear, being open to Eastern and Western medical philosophies, and working together to address insurance, legal, and pharmaceutical obstacles to optimal care. Rose presents a compassionate vision for healthcare where health professionals and patients work together to heal. The Cutting Edge of Compassion will open your eyes and your heart and reveal that compassionate healthcare is possible when patients and health professionals work together to achieve it. Dr. Barry Rose is a board-certified orthopedic surgeon and chief of orthopedic surgery and surgical division head for the Alameda division of the Palo Alto Foundation Medical Group, one of the largest multi-specialty groups in California. He resides in San Francisco with his wife Rose.
Call Number: R727.3 .R667 2017x
Ethics: theory and contemporary issues Introduce your students to major perspectives in ethical theory and contemporary moral debates with MacKinnon/Fiala's ETHICS: THEORY AND CONTEMPORARY ISSUES, 9th Edition. Comprehensive and clear introductions to general and specific areas of ethical debate cover such influential ethical theories as religion and global ethics, utilitarianism and deontology, natural law ethics, and feminist and care ethics. Contemporary issues include abortion, euthanasia, sexual morality, economic justice, prison reform and capital punishment, war, violence, globalization, structural racism, and same-sex marriage. A broad range of voices in this edition includes continental and non-Western philosophers with readings from prominent voices such as Angela Davis, Mohandas Gandhi, John Lachs, Naomi Zack, Hilde Lindemann, Iris Marion Young, and Andrew Fitz-Gibbon. MindTap offers Aplia(tm) assessments plus animated ethics simulations that allow students to engage with the issues discussed in the text.
Call Number: BJ1012 .M328 2018
Health Information Management: principles and organization for health information services The Updated and Extensively Revised Guide to Developing Efficient Health Information Management Systems Health Information Management is the most comprehensive introduction to the study and development of health information management (HIM). Students in all areas of health care gain an unmatched understanding of the entire HIM profession and how it currently relates to the complex and continuously evolving field of health care in the United States. This brand-new Sixth Edition represents the most thorough revision to date of this cornerstone resource. Inside, a group of hand-picked HIM educators and practitioners representing the vanguard of the field provide fundamental guidelines on content and structure, analysis, assessment, and enhanced information. Fully modernized to reflect recent changes in the theory and practice of HIM, this latest edition features all-new illustrative examples and in-depth case studies, along with: Fresh and contemporary examinations of both electronic and print health records, data management, data privacy and security, health informatics and analytics, and coding and classification systems An engaging and user-friendly pedagogy, complete with learning objectives, key terms, case studies, and problems with workable solutions in every chapter Ready-to-use PowerPoint slides for lectures, full lesson plans, and a test bank for turnkey assessments A must-have resource for everyone in health care, Health Information Management, Sixth Edition, puts everything you need at your fingertips.
Call Number: RA976 .S568 2017
High-Reliability Healthcare: improving patient safety and outcomes with six sigma High-Reliability Organizations prioritize safety over other performance measures and equip staff with operational tactics so that they can anticipate potential problems early on and respond to safety threats. Driven by the desire to improve, healthcare providers have recognized that the principles and approaches of High-Reliability Organizations have much to offer healthcare organizations in meeting important goals related to patient safety and improved outcomes.
High-Reliability Healthcare: Improving Patient Safety and Outcomes with Six Sigma explores how the Six Sigma approach to quality improvement which strives to reduce variability by both reducing error and standardizing processes integrates with and complements the culture of High-Reliability Organizations. Six Sigma is the ground-up support structure for the Highly Reliable Healthcare Organization. Written in a practical, how-to style, the book provides healthcare executives with a tool kit for understanding variability, managing change, and, ultimately, reducing errors and improving patient outcomes.
This extensively revised edition includes:
• Expanded content on Lean operations, including scheduling with and without queuing
• In-depth guidance on error reduction
• Strategies for managing inevitable interruptions
• Workflow-design strategies, with more emphasis on Lean
• Advice on technological change, including what senior managers need to consider when adapting computer systems
• Additional cases to support the book s in-depth explanations and methods
• Expanded coverage of data visualization
• A significantly revised chapter on change management
A companion website provides spreadsheets in Excel 2016 format with the data required to work the book s cases. The website also provides sample spreadsheets that show the application of the statistical functions used in the book, complete solutions for indicative cases, PowerPoint templates for case reports, a complete analysis of examples not carried to completion in the book, and an Excel icebreaker tutorial.
Call Number: RA399.A1 B366 2017
Humility Is the New Smart: rethinking human excellence in the smark machine age Humility Is the New Smart Your job is at risk--if not now, then soon. We are on the leading edge of a Smart Machine Age led by artificial intelligence that will be as transformative for us as the Industrial Revolution was for our ancestors. Smart machines will take over millions of jobs in manufacturing, office work, the service sector, the professions, you name it. Not only can they know more data and analyze it faster than any mere human, say Edward Hess and Katherine Ludwig, but smart machines are free of the emotional, psychological, and cultural baggage that so often mars human thinking. So we can't beat 'em and we can't join 'em. To stay relevant, we have to play a different game. Hess and Ludwig offer us that game plan. We need to excel at critical, creative, and innovative thinking and at genuinely engaging with others--things machines can't do well. The key is to change our definition of what it means to be smart. Hess and Ludwig call it being NewSmart. In this extraordinarily timely book, they offer detailed guidance for developing NewSmart attitudes and four critical behaviors that will help us adapt to the new reality. The crucial mindset underlying NewSmart is humility--not self-effacement but an accurate self-appraisal: acknowledging you can't have all the answers, remaining open to new ideas, and committing yourself to lifelong learning. Drawing on extensive multidisciplinary research, Hess and Ludwig emphasize that the key to success in this new era is not to be more like the machines but to excel at the best of what makes us human.
Call Number: BF431 .H435 2017
Leadership and Management in Healthcare The Third Edition of this best-selling text supports readers on their journey from emerging registered healthcare professional to competent care manager. Action points, case studies, and strong practice guidelines enable readers to understand how leadership and management theory applies to the care delivered in a wide range of care settings. Leadership and Management in Healthcare is essential for nursing, health, and social care students taking modules on leadership, management, and transition to practice in their final year, as well as for newly qualified professionals or those seeking to refresh their skills.
Call Number: RA971 .G598 2017x
Rescuing Healthcare: a leadership prescription to make healthcare what we all want it to be by Healthcare in America is wildly inconsistent and uncomfortably close to bankruptcy, and the only way it can be rescued is with leaders in all the different areas of healthcare stepping up with the right kind of leadership. The problem is that they don't realize the importance of their leadership, and even when they do, they don't know how to lead. Rescuing Healthcare shows them (and the rest of us) why it's so important that they do step up, and--the critical ingredient--it shows them how to exercise the right kind of leadership--whatever their role or contribution. And for the rest of us as consumers, it shows us what we should be expecting ... and demanding. The goal of this book, then, is nothing less than the salvation and transformation of healthcare.
Call Number: RA971 .B44 2017x
The Transformational Consumer: fuel a lifelong love affair with your customers by helping them get healthier, wealthier, and wiser The Transformational ConsumerThey are the most valuable, least understood customers of our time. They buy over $4 trillion in life-improving products and services every year. If you serve their deeply human need to continually improve their lives, they will eagerly engage with your brand at a time when most people are tuning out corporate messages. They are Transformational Consumers, and no one knows them like Tara-Nicholle Nelson. Her Transformational Consumer insights powered her work at MyFitnessPal, which grew from 40 million to 100 million users in her time there. Nelson takes readers on a hero's journey to connecting with customers in ways both profitable and transformational. After going inside the brains, emotions, and behaviors of Transformational Consumers, Tara issues a call to adventure: a rallying cry to leaders to shift their focus from simply making products to solving their customers' problems. Nelson uses stories and cases studies from every industry to guide readers through this journey in five stages, shedding light on how to rethink their customers, their products and services, their marketing, their competition, and even their culture. The key to growing a business today is not building an app or getting new social media followers. The key is engaging people over and over again by triggering their deep, human desire for growth and transformation.When a company reorients every initiative to serve Transformational Consumers, it kick-starts a lifelong love affair with its customers--a love affair that results in unprecedented revenue growth, product innovation, and employee engagement.
Call Number: HF5415.335 .N45 2017
What's Your Presentation Persona? Discover Your Unique Communication Style and Succeed in Any Arena A practical guide based on a proprietary skill assessment tool--a Myers-Briggs for presenters--that provides tips and strategies that address the core element for becoming a successful presenter: YOU What kind of presenter are you? Are you charming? Purposeful? Informative? Inspiring? Do you have natural charisma? A clear message? A powerful vision? What's Your Presentation Persona? is a revolutionary guide based on Badge, the first-of-its-kind proprietary skill assessment tool―a Myers-Briggs for presenters―that provides strategies and tips that address the core element for becoming a successful presenter: YOU. This groundbreaking book identifies 16 presentation personas, each with its own strengths and weaknesses, and shows you how to leverage your unique qualities to become a more powerful, persuasive, and successful presenter. Take the self-assessment test in the book and discover your persona. Are you: * The Director: a respected leader with an empathetic core (Oprah Winfrey or Ned Stark from Game of Thrones) * The Captivator: a charismatic presenter with a natural, unrehearsed flair (Gary Vaynerchuk or Captain Kirk from Star Trek) * The Producer: a successful speaker who believes in hard work--not luck (Martin Luther King Jr. or Walter White from Breaking Bad) * The Scholar: an always-curious learner informed by their own wisdom (Elon Musk or Hermoine Granger from Harry Potter) * The Liberator: an optimistic visionary who loves to inspire (Tony Robbins or William Wallace from Braveheart) The key to reaching others is knowing who you are. Get to know yourself. Build on your strengths. Work on your weaknesses. Learn how to deliver your message with confidence, charisma, humor, and authenticity. Be yourself--but better. Once you've mastered your presentation persona, explore others you'd like to experiment with and learn from. Incorporate techniques into your unique style to become the strongest, most well-rounded communicator you can be―so you can razzle-dazzle any audience on any topic anytime.
Call Number: HF5718.22 .S357 2017
Irresistible: the rise of addictive technology and the business of keeping us hooked "One of the most mesmerizing and important books I've read in quite some time. Alter brilliantly illuminates the new obsessions that are controlling our lives and offers the tools we need to rescue our businesses, our families, and our sanity." --Adam Grant, New York Times bestselling author of Originals and Give and Take Welcome to the age of behavioral addiction--an age in which half of the American population is addicted to at least one behavior. We obsess over our emails, Instagram likes, and Facebook feeds; we binge on TV episodes and YouTube videos; we work longer hours each year; and we spend an average of three hours each day using our smartphones. Half of us would rather suffer a broken bone than a broken phone, and Millennial kids spend so much time in front of screens that they struggle to interact with real, live humans. In this revolutionary book, Adam Alter, a professor of psychology and marketing at NYU, tracks the rise of behavioral addiction, and explains why so many of today's products are irresistible. Though these miraculous products melt the miles that separate people across the globe, their extraordinary and sometimes damaging magnetism is no accident. The companies that design these products tweak them over time until they become almost impossible to resist. By reverse engineering behavioral addiction, Alter explains how we can harness addictive products for the good--to improve how we communicate with each other, spend and save our money, and set boundaries between work and play--and how we can mitigate their most damaging effects on our well-being, and the health and happiness of our children. Adam Alter's previous book, Drunk Tank Pink: And Other Unexpected Forces that Shape How We Think, Feel, and Behave is available in paperback from Penguin.
Call Number: HM851 .A437 2017
Teeth: the story of beauty, inequality, and the struggle for oral health in America “Show me your teeth,” the great naturalist Georges Cuvier is credited with saying, “and I will tell you who you are.” In this shattering new work, veteran health journalist Mary Otto looks inside America’s mouth, revealing unsettling truths about our unequal society.
Teeth takes readers on a disturbing journey into America’s silent epidemic of oral disease, exposing the hidden connections between tooth decay and stunted job prospects, low educational achievement, social mobility, and the troubling state of our public health. Otto’s subjects include the pioneering dentist who made Shirley Temple and Judy Garland’s teeth sparkle on the silver screen and helped create the all-American image of “pearly whites”; Deamonte Driver, the young Maryland boy whose tragic death from an abscessed tooth sparked congressional hearings; and a marketing guru who offers advice to dentists on how to push new and expensive treatments and how to keep Medicaid patients at bay.
In one of its most disturbing findings, Teeth reveals that toothaches are not an occasional inconvenience, but rather a chronic reality for millions of people, including disproportionate numbers of the elderly and people of color. Many people, Otto reveals, resort to prayer to counteract the uniquely devastating effects of dental pain.
Otto also goes back in time to understand the roots of our predicament in the history of dentistry, showing how it became separated from mainstream medicine, despite a century of growing evidence that oral health and general bodily health are closely related.
Muckraking and paradigm-shifting, Teeth exposes for the first time the extent and meaning of our oral health crisis. It joins the small shelf of books that change the way we view society and ourselves—and will spark an urgent conversation about why our teeth matter.
Call Number: RK58.5 .O88 2016
Tell Me Everything You Don't Remember: the stroke that changed my liffe A memoir of reinvention after a stroke at thirty-three, based on the author’s viral Buzzfeed essay Christine Hyung-Oak Lee woke up with a headache on New Year’s Eve 2006. By that afternoon, she saw the world—quite literally—upside down. By New Year’s Day, she was unable to form a coherent sentence. And after hours in the ER, days in the hospital, and multiple questions and tests, she learned that she had had a stroke. For months, Lee outsourced her memories to her notebook. It is from these memories that she has constructed this frank and compelling memoir. In a precise and captivating narrative, Lee navigates fearlessly between chronologies, weaving her childhood humiliations and joys together with the story of the early days of her marria≥ and then later, in painstaking, painful, and unflinching detail, her stroke and every upset, temporary or permanent, that it causes. Lee processes her stroke and illuminates the connection between memory and identity in an honest, meditative, and truly funny manner, utterly devoid of self-pity. And as she recovers, she begins to realize that this unexpected and devastating event provides a catalyst for coming to terms with her true self.
Call Number: RC388.5 .L44 2017x
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