Books
Attitude at Work
The Expectation Effect by
"As David Robson makes plain in this compelling book, the way we think about the world can profoundly shape how we navigate it. Based in science and packed with smart advice, The Expectation Effect will expand your mind--and maybe even extend your life." --Daniel Pink, New York Times bestselling author of When, Drive, and To Sell Is Human A journey through the cutting-edge science of how our mindset shapes every facet of our lives, revealing how your brain holds the keys to unlocking a better you What you believe can make it so. You've heard of the placebo effect and how sugar pills can accelerate healing. But did you know that sham heart surgeries often work just as well as placing real stents? Or that people who think they're particularly prone to cardiovascular disease are four times as likely to die from cardiac arrest? Such is the power and deadly importance of the expectation effect--how what we think will happen changes what does happen. Melding neuroscience with narrative, science journalist David Robson takes readers on a deep dive into the many life zones the expectation effect permeates. We see how people who believe stress is beneficial become more creative when placed under strain. We see how associating aging with wisdom can add seven plus years to your life. People say seeing is believing but, over and over, Robson proves that the converse is truer: believing is seeing. The Expectation Effect is not woo-woo. You cannot think your way into a pile of money or out of a cancer diagnosis. But just because magical thinking is nonsense doesn't mean rational magic doesn't exist. Pointing to accepted psychology and objective physiology, Robson gives us the practical takeaways we need to improve our fitness, productivity, intelligence, and happiness. Any reader who wants to take their fate into their own hands need only pick up this book.
Call Number: HF5383 .E54 2023x
Attitude Is Your Superpower by
Improve your life and your career with some powerful mindset tips for success, positivity, and strong adaptation skills. You might be in a negative spiral, productively or psychologically, stuck thinking you're just not good enough, you'll never get ahead, and the world is unfair. Or perhaps you feel pretty good about your attitude, but you know there's always room for improvement, and you're curious about what you can tweak to do better.Whatever your current position, you have the opportunity to take agency at work and in life. You can actively improve your situation because it all comes down to attitude, and your attitude is not set in stone. Even better-you don't need a million training courses or a year-long MBA to adjust it. You can improve your attitude one pep talk and one step at a time. WHAT YOU WILL FIND IN THIS BOOK:Importantly, this book is no list of things to do! You'll learn that attitude is about how others perceive you and how you perceive yourself, how It's separate from your personality and how to completely change and improve your life and career by understanding and managing better your:ConfidencePositivityGrowth-mindsetEmotional intelligenceAdaptabilityResilienceProblem solving mindsetAs a bonus the book also includes a set of tips on how to best leverage skills like managing expectations and your drive for excellence to achieve strong success in your career. It's up to you to think positive about yourself, to work on your self-improvement and motivation so to potentiate your success and happiness in life.
Call Number: BF204.6 .C5464 2021x
Focused Positivity by
For anyone who suffers more anxiety or sadness than is justified by healthy concern or normal grieving Sticks and stones can break my bones, but words can never hurt me is an adage we teach our children to insulate them from the cruel remarks of others. As adults, however, it's often the words that arise spontaneously from within--the self-disparagements, disturbing recollections, and ominous forecasts--that cause us emotional pain and prevent us from living our fullest and most productive lives. The human brain has provided us with the technologies that allow us to dominate our planet, but it is also the source of much unnecessary emotional distress. Even when we have no good reason to be upset, our brains can spontaneously flood our minds with disturbing thoughts of past trauma or future disaster. Much of our unnecessary emotional distress occurs because our attention is involuntarily drawn to whatever most angers or frightens us, even when no immediate action is required and the risk is minimal. Our mood tends to be harmed much more by each negative thought than it is improved by each positive one. These two findings constitute what researchers call the negativity bias, and it's one of the reasons we often struggle to attain peace of mind: that mental equilibrium in which we accept both ourselves and our circumstances, without experiencing distress about something from the past or that might happen in the future. By becoming more mindful of our thoughts, we can learn to recognize those that distress and impede us unnecessarily. We can then respond by identifying, and focusing on, more functional alternatives. Reviewing, discussing, rehearsing, and roleplaying functional self-talk can strengthen our ability to reshape both our mood and our self-image. This focused positivity strategy can serve as the foundation of our efforts to become more assertive, more relaxed, healthier, and more connected to the world around us. Focused Positivity presents a comprehensive and accessible approach to positive thinking, one that is independent of religious or political beliefs and consistent with what science has discovered about negativity bias, automatic behavior, the impact of self-talk on mood and behavior, habit change, and even the competition that occurs between the two hemispheres of our brains. Focused Positivity can provide us with an accessible strategy that anyone can employ to enhance both success and peace of mind.
Call Number: BF204.6 .T46 2021
Micro-Resilience by
Learn powerful, science-based techniques to boost focus, drive and energy hour-by-hour throughout the day -- every day. As leadership consultants and executive trainers, Bonnie St. John and Allen P. Haines have heard the same complaints from clients for years; periodic burnout, lack of focus and low energy. So they dug into the latest research on neuroscience, psychology and physiology looking for big answers. Instead they found small answers; proof that small adjustments in daily routines, including thought patterns, food and drink, rest and movement can fight the forces that sap our energy and store focus and drive. They call these amazing efficient restorative techniques "micro-resilience." Thousands of men and women from all walks of life have already found effortless ways to incorporate these little changes into the busiest of schedules. Dozens of entertaining anecdotes from real people using micro-resilience demonstrate that when our brains fire faster, our energy increases and we can cope with almost any surprise, pressure or crisis.
Call Number: BF323.D5 S72 2017
Interpersonal Communication
How to Work with (Almost) Anyone by
Your happiness and your success depend on your working relationships The people you manage. How well you work with your boss. The way collaboration happens with colleagues and peers. How you connect with important prospects and key clients. But the hard truth is this: most of us leave the health and fate of these relationships to chance. We say "Hi," exchange pleasantries ... and hope for the best. But every relationship becomes suboptimal at some point, whether it's a good one that goes off the rails or one that was poor from the start. Mostly we are resigned to the fact that this is what happens: relationships always get a little broken, or a little stale, or a little worse. C'est la vie, c'est la guerre. Carry on. But it doesn't have to be like this. Every working relationship can be better. This book shows you how to build the best possible relationship. One conversation. Five questions. Detailed guidance on how to prepare and set the relationship up for success. Key insights on how to maintain the relationship so that it will continue to thrive.
Call Number: HD30.3 .B86 2023x
Multi Generational Workplace by
Seize the benefits of the five-generation workforce. Generational distrust and ageism are seeping into organizations worldwide. Differences over communication style, technology preferences, identity, and politics are fueling harmful stereotypes and hurting team performance. It doesn't need to be this way. Smart leaders are harnessing age diversity and encouraging mutual learning, cross-generational collaboration, and a culture that embraces both similarities and differences across age groups. Multigenerational Workplace: The Insights You Need from Harvard Business Review will help you bridge divides, reduce prejudice, and unlock the benefits of age-diverse teams. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues--blockchain, cybersecurity, AI, and more--each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas--and prepare you and your company for the future.
Call Number: HF5549.5.M5 M85 2023x
Bridge the Gap: Breakthrough Communication Tools to Transform Work Relationships from Challenging to Collaborative by
Tap the psychology of human connection to drive meaningful workplace communication Human beings are born to connect--but in today's increasingly polarized world, we're losing sight of the importance of building and maintaining professional relationships. And that's bad for business. In Bridge the Gap, two prominent Fortune 500 coaches explore how your biology and biography define and refine your behavior in relationships where you struggle to connect. Focusing on personal responsibility and awareness, meta-cognition, and curiosity, they provide a reliable and replicable framework to enhance open communication. And they illuminate the inner workings of the human brain and mind, and how they impact the way you connect, communicate, and collaborate. Inside, you'll find eye-opening techniques to help you: Master your biological reactions when pressure, stress, and anxiety hijack your efforts to connect Understand how you and others can better learn from and listen to each other Lead with curiosity in all your communication strategies and learn how to give authentic feedback Feel more comfortable working on diverse team and embrace all cultural backgrounds What makes this book different from others is that it focuses on the how rather than just the why of fostering better communication. And, whether you're entry level staff or a C-Suite executive, these techniques can be applied at all levels and all capacities. Filled with practical exercises, colorful stories, and illustrative case studies, Bridge the Gap reveals how to harness the real and raw power of your mind to build solid workplace relationships in any situation.
Call Number: RT86.3 .A76 2023
Conflict Resolution
The Anatomy of Peace, Fourth Edition by
From the authors of Leadership and Self-Deception (over 2 million copies sold) comes a new edition of this bestseller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations. What if conflicts at home, at work, and in the world stem from the same root cause? What if we systematically misunderstand that cause? And what if, as a result, we unwittingly perpetuate the very problems we think we are trying to solve? The Anatomy of Peace uses a fictional story of an Arab and a Jew-both of whom lost their fathers at the hands of the other's cousins-to powerfully show readers the way to transform conflict. We learn how they come together, how they help parents and children come together, and how we too can find our way out of the personal, professional, and social conflicts that weigh us down. The fourth edition includes revisions and new materials and resources that increase its relevance and usefulness at a time of deeply entrenched divisions throughout society. Additionally, it includes new detailed discussions of the pattern of dehumanization that lies at the heart of today's most pressing struggles with prejudice and discrimination-challenges that cannot be solved until the origins of bias and discrimination are properly understood and addressed. The new edition is a unique and vital resource for combatting racism and prejudice in their many manifestations.
Conflict Resolution by
Discover Expert Strategies and Conflict Resolution Techniques That Will Show You the Easiest Way To Manage Conflicts Effectively! Did you know that the most common cause of conflicts, wherever and whenever they happen, is because people communicate differently and sometimes they simply don't understand each other? When two people have very different communication styles and are only concerned with their benefits, reaching a resolution can be difficult at best. Still, when you learn to recognize different communication styles and work around them, use active listening, skills and convey solutions, you will be a natural at resolving conflict at work and home. With Conflict Resolution in your hands, you will learn a completely different approach to conflict resolution. You'll learn what character traits, skills, and experiences help people be more effective in finding solutions to conflict. You'll also learn about the five different styles of communication that most people use in their workplace interactions and how each impacts difficult situations. Finally, you will be given tools and techniques that you can use in practical, real-world situations.
Call Number: BF637.C45 W55 2021x
Conflict Resolution Playbook by
Practical strategies to manage conflict in both personal and professional relationships Conflict is an unavoidable aspect of human existence, so it's vital to develop communication skills that will help you navigate these challenging moments. With The Conflict Resolution Playbook, you'll discover real-life solutions to everyday problems and develop communication skills that can help you make breakthroughs at work, improve your relationships at home, and lead to significant personal growth. You'll start by learning about conflict and the fundamental communication skills necessary for resolution. Then you can put that knowledge to use with clear-cut strategies for preventing conflicts, resolving them once they start, and dealing with common issues, such as gaslighting and bullying. Along the way, you'll gain a better understanding of conflict itself--where it comes from, why it cuts so deep, and how it can be of value. Improve your communication skills with: Back to the basics--Identify humankind's core psychological needs--identity, safety, care, autonomy, growth, and stimulation--and how they relate to conflict. Real-world advice--Learn to recognize different communication styles, collaborate on solutions, practice assertiveness, and more, through relatable scenarios and actionable strategies. The written word--Discover tips for avoiding or resolving common digital communication issues and boost your text-based communication skills. Learn how to improve your communication skills and develop the tools you need to navigate your way through any conflict.
Call Number: HM1126 .P65 2020x
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Attitude at Work
The Secrets to Happiness at Work by
A compelling and practical guide, tailored to help you achieve balance, fulfillment, and joy in your professional life. The Secrets to Happiness at Work book brings together proven strategies from positive psychology, mindfulness, and personal growth to transform your work experience. Dr. Tracy Brower, PhD, MM, MCRw is a sociologist and an award-winning speaker and has over 25 years of experience working with global clients to achieve business results. Her work has been featured in TEDx, The Wall Street Journal, Inc. Magazine, and Fortune.com. Within the pages of this transformative guide, you will discover: Key principles of positive psychology to help you improve job satisfaction Practical mindfulness techniques to reduce stress and improve focus Personal growth strategies to unlock your potential and improve performance Tips on achieving work-life balance to enhance overall well-being Insights on fostering a positive work culture and nurturing professional relationships This guide is not just for those feeling dissatisfied in their current position, but for anyone seeking to boost their happiness at work. From managers aiming to improve workplace morale, to individuals seeking personal growth and satisfaction, The Secrets to Happiness at Work is an invaluable tool for creating a more positive and productive professional life. An ideal read for career coaches, HR professionals, corporate trainers, or anyone looking to improve their work life.
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Interpersonal Communication
You're Not Listening by
When was the last time you listened to someone, or someone really listened to you? "If you're like most people, you don't listen as often or as well as you'd like. There's no one better qualified than a talented journalist to introduce you to the right mindset and skillset--and this book does it with science and humor." -Adam Grant, #1 New York Times bestselling author of Originals and Give and Take **Hand picked by Malcolm Gladwell, Adam Grant, Susan Cain, and Daniel Pink for Next Big Ideas Club** "An essential book for our times." -Lori Gottlieb, New York Times bestselling author of Maybe You Should Talk to Someone At work, we're taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We're not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it's making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here. In this always illuminating and often humorous deep dive, Murphy explains why we're not listening, what it's doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there (including a CIA agent, focus group moderator, bartender, radio producer, and top furniture salesman). Equal parts cultural observation, scientific exploration, and rousing call to action that's full of practical advice, You're Not Listening is to listening what Susan Cain's Quiet was to introversion. It's time to stop talking and start listening.
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The 16 Undeniable Laws of Communication by
Never Be Afraid to Speak to a Group Again It's been said that public speaking is the number one fear of most people, with death being second. "This means," said comedian Jerry Seinfeld, "if you have to be at a funeral, you would rather be in the casket than doing the eulogy." How can you overcome fear or ineffectiveness as a speaker? Learn the Laws of Communication! John C. Maxwell has been a public speaker and motivational teacher for more than fifty years. He is one of only eight people on the planet who have been awarded Toastmaster's Golden Gavel and been inducted into the National Speakers' Association Hall of Fame. In The 16 Undeniable Laws of Communication: Apply Them and Make the Most of Your Message, he shares everything he's learned from a lifetime of communication. Learn how to Speak from conviction Prepare your content and yourself for speaking Find and use your personal and communication strengths Focus on your audience and connect Tell better stories Read the room and create energy and anticipation Add value to people Inspire people to take action Everyone has a message to share. Whether you want to improve your ability to inspire employees, speak at PTA meetings, report to a board of directors, teach students, deliver a sermon, address a small group, speak from a stage, or communicate to an arena full of people, this book can help you. Learn from one of the best communicators in the world and start making the most of your message today.
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Conflict Resolution
The Secret to Getting along (and Why It's Easier Than You Think) by
Named as a Next Big Idea Club Must Read! Is it possible to get along better? Yes, with 3 simple steps for conflict resolution! Conflict is everywhere--in our homes, at work, on our social media feeds. But conflict isn't inherently bad... in fact, it's a normal and healthy part of human relationships, but many of us aren't good at managing conflict in our everyday lives. In The Secret to Getting Along (And Why it's Easier Than You Think!), attorney Gabrielle Hartley brings more than two decades of divorce mediation experience to helping you learn how to resolve conflict in ways that strengthen your relationships, reflect your values, and lead to positive outcomes for everyone involved. This practical and accessible guide to everyday conflict resolution will help you: Reframe your approach to conflict Find your way to more harmony and less discord Create better outcomes even in your most difficult relationships Experience more peace even when relationships don't go well Strengthen your skills in resolving conflicts of all shapes and sizes Feel more connected to the important people in your life Whether you're fighting with your partner about housework, struggling to set boundaries with a difficult family member, or dealing with a toxic coworker, The Secret to Getting Along (And Why It's Easier Than You Think!) is a necessary resource for navigating difficult conversations and situations--and finding the solutions that will help you create a peaceful, less stressful, and more fulfilling life.
Call Number: Libby Ebook
From Conflict to Courage by
Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth. Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn't the problem, mismanagement is. Leaders unintentionally mismanage conflict when they fall into patterns of what Marlene Chism calls "the Three As-" aggression, avoidance, and appeasing. "These coping mechanisms are ways human beings avoid the emotions that come with conflict, but in the end it's all avoidance," says Chism. In this book she shows how to fearlessly deal with conflict head-on by expanding your conflict capacity. Conflict capacity is a combination of three elements. The foundation is the Inner Game-the leader's self-awareness, values, discernment, and emotional integrity. The Outer Game is the skills, tools, and communication techniques built on that foundation. Finally, there's Culture-the visible and invisible structures around you that can encourage or discourage conflict. Chism offers exercises, examples, and expert guidance on developing all three elements. Leaders will discover techniques to increase leadership clarity, identify obstacles, and reduce resistance. They'll develop powerful skills for dealing with high-conflict people and for initiating, engaging in, and staying with difficult conversations. Readers will learn that when they see conflict as a teacher, courageously face it, and continually work on transforming themselves, they can get the resolution they are seeking. They can change minds.
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