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Print Books - New & Selected Titles
Umiker's Management Skills for the New Health Care Supervisor by
Today's healthcare supervisors are continually faced with smaller budgets, fewer workers, and greater responsibilities. The seventh edition of Umiker's Management Skills for the New Health Care Supervisor continues to provide valuable information for future healthcare managers and supervisors who must address these challenges daily. Written primarily for those who have little to no management training, Umiker's offers practical suggestions for improving effectiveness, both as a supervisor and as an organization. Ideal for students in undergraduate, community, and career college programs, author Charles R. McConnell maintains Dr. William Umiker's clear, jargon-free writing style. The Seventh Edition includes a new chapter on "Supervising in a Union Environment" that explores why employees turn to unions, how supervisors must act during union organizing, and how a supervisor's role is affected when it becomes necessary to interact with a union on a day-to-day basis. This revision also offers new examples, case scenarios, or expanded information on many topics including: basic management functions, the origins of performance standards, the interview process, workplace safety, motivational theory, chronic absenteeism, stress and decision making, the Balanced Budget Act of 1997, and the Affordable Care Act of 2010.
Call Number: RA971.35 .M33 2025
First-Time Manager DEI: diversity, equity & inclusion
The essential resource for new managers who want to foster a safe, inclusive, and productive space for their teams. Being an inclusive manager boils down to finding ways to balance power and love day-to-day. When do we prioritize the needs of an individual employee over that of the whole team When do we hold firm that what the team needs is more important than what the individual wants How do we ensure that we uphold one person's boundaries without compromising another's How do we live up to the promises we make to ourselves and to each other, all while driving results and hitting our earnings targets Alida Miranda-Wolff has worked with hundreds of organizations to help them create cultures of belonging and successful DEI initiatives, which means she knows the common pitfalls to avoid and action items required to make DEI work. In this practical guide, she shares both the mindset and actions required for new managers to build inclusive teams. This one-of-a-kind guide will: Help you define your inclusive management style. Provide practical guidance on how to create a healthy culture on your teams through equitable practices. Teach you the basics of inclusive language. Offer guidance on how to give and receive feedback. Help you manage identity-based conflict.
Call Number: HD58.7 .M57 2024x
The First-Time Manager: leading through crisis
THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and even handling an international pandemic. As a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere. Paul Falcone, author of 101 Tough Conversations to Have with Employees and HR and leadership expert will help you master unforeseen challenges in the workplace, including: Individual Crises: Whether issuing disciplinary actions, losing a key member of the team, delivering bad news to your boss, or even being set up for pretaliation, there are steps you can take to overcome these challenges. Departmental or Team Crises: Inheriting a new team can be tough and, even worse, handling internal disputes can cause a serious disruption in workflow and impact a team's energy. Company Crises: When the company faces challenges, they often pass that stress to managers. As a manager, you must maintain a positive environment and it's not as difficult as you think. Social and Global Crises: You must master the skills of listening, stress management, and knowing how to navigate your own emotions during any global crisis. This timely follow-up to the go-to manual for management training, The First-Time Manager, will teach you how to face tough situations you never expected to face.
Call Number: HF5549.12 .F35 2023
The New Managers by
MASTER YOUR ROLE AS AN EFFECTIVE MANAGER An accessible and practical quick-guide that will help you develop your skills as a manager from Paul Falcone, author of 101 Difficult Conversations to Have With Your Employees and renowned HR and leadership expert. Being a good manager is not a natural skill for anyone, but it's an easy-to-learn discipline that will allow you to develop a strong team and create an environment that amplifies the skills of everyone on your team. This book breaks down the basics of each aspect that new managers struggle with most. New Managers covers key leadership topics facing any manager, including: Coaching and Mentoring Employees Inspiring Employee Engagement Fostering Teamwork to Encourage Innovation Mastering the Art of Active Listening Becoming an Effective Communicator Establishing Key Metrics to Drive Business Forward How to Create a Positive Relationship Between Yourself and HR And, Much More This quick-guide is an indispensable resource that will guide managers of all levels in becoming their team's favorite boss.
Call Number: HF5549 .F35 2022xISBN: 9781400230068
Becoming a Manager: how new managers master the challenges of leadership
Making the leap to management and leadership In your career, or anyone's, there is one transition that stands out as the most crucial--going from individual contributor to competent manager. New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to motivate, and to strike the right balance between delegation and control. Many fail to make the transition successfully. In this timeless, indispensable book, Harvard Business School professor and leadership guru Linda Hill traces the experiences of nineteen new managers over the course of their first year in the role. She reveals the complexity of the transition, highlighting the expectations of these managers, their subordinates, and their superiors. We hear the new managers describe how they reframed their understanding of their roles and responsibilities, how they learned to build effective cross-functional work relationships, how and when they used individual and organizational resources, and how they learned to cope with the inevitable stresses of leadership. Hill vividly shows that becoming a manager is a profound psychological adjustment--a true transformation--as well as a continuous process of learning from experience. Becoming a Manager, a veritable treasury of essential leadership wisdom, is a book you will turn to again and again no matter where you are on your career journey.
Call Number: HD57.7 .H548 2019
The First-Time Manager by
The trusted management classic and go-to guide for anyone facing new responsibilities as a first-time manager, revised and updated to address modern management challenges. The jump from star employee to new manager is bigger than most people realize--with opportunities to fail at every step. Stumbling your way through isn't an option. Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty-gritty realities of managing people. Leading meetings, hiring employees, motivating others, actively listening, staying calm under pressure, overcoming resistance--dozens of skills are hammered home with honest explanations of what to expect and how to excel. Examples and action steps round out the lessons. Plus, this seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss's style, and more. With little experience or training, a coveted promotion can become a trial by fire. No one needs that. Turn to the book that thousands have relied on to hit the ground running.
Call Number: HF5549.12 .B453 2018
The Making of a Manager: what to do when everyone looks to you
Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.
Call Number: HD38.2 .Z48 2019
What would Florence do? : a guide for new nurse managers by
American Nurses Association is excited to announce a brand-new publication designed to help nurses excel in their management roles, regardless of tenure. This publication is an excellent resource that all CNOs or health care HR professionals can provide to their new and existing nurse management staff as an essential training guide. Being a nurse manager is a tremendous responsibility and an exciting opportunity. You are accountable for the success or failure of your unit, your team and even your organization. In order to be successful, you are going to need a mentor to guide you in what to do; someone whose influence on modern nursing is respected and has transcended time. You are going to need Florence Nightingale! Since we cant travel back in time, weve developed the next-best thing to talking to Florence in person an essential guide designed to mentor you in all aspects of being a great nurse manager as you navigate this phase in your career. This guide details Florences ideals and how using them can make you a phenomenal nurse manager in the 21st century. What Would Florence Do? A Guide for New Nurse Managers will give you actionable tips on: Care coordination. Community partnerships. Developing others. Ethical practice. Safety and quality improvement. Strategic planning. And more! With this handbook, you dont have to steer through the current regulatory, quality and reimbursement issues in the era of health care reform without practical real-world guidance.
Call Number: RT51 .J64 2015x
The 27 Challenges Mangers Face: step-by-step solutions to nearly all of your management problems by
For more than twenty years, management expert Bruce Tulgan has been asking, “What are the most difficult challenges you face when it comes to managing people?”
Regardless of industry or job title, managers cite the same core issues―27 recurring challenges: the superstar whom the manager is afraid of losing, the slacker whom the manager cannot figure out how to motivate, the one with an attitude problem, and the two who cannot get along, to name just a few.
It turns out that when things are going wrong in a management relationship, the common denominator is almost always unstructured, low substance, hit-or-miss communication.
The real problem is that most managers are “managing on autopilot” without even realizing it―until something goes wrong. And if you are managing on autopilot, then something almost always does.
The 27 Challenges Managers Face shows exactly how to break the vicious cycle and gain control of management relationships. No matter what the issue, Tulgan shows that the fundamentals are all you need. The very best managers hold ongoing one-on-one conversations that make expectations clear, track performance, offer feedback, and hold people accountable.
For every workplace problem―even the most awkward and difficult―The 27 Challenges Managers Face shows how to tailor conversations to solve situations familiar to every manager. Tulgan offers clear approaches for turning around bad attitudes, reducing friction and conflict, improving low performers, retaining top performers, and even addressing your own personal burnout.
The 27 Challenges Managers Face is an indispensable resource for managers at all levels, one anyone managing anyone will want to keep on hand. One challenge at a time, you’ll see how the most effective managers use the fundamentals of management to proactively resolve (nearly) any problem a manager could face.
Call Number: HD30.3 .T85 2014
Libby ebooks and Audiobooks
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The First-Time Manager by
The trusted management classic and go-to guide for anyone facing new responsibilities as a first-time manager, revised and updated to address modern management challenges. The jump from star employee to new manager is bigger than most people realize--with opportunities to fail at every step. Stumbling your way through isn't an option. Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty-gritty realities of managing people. Leading meetings, hiring employees, motivating others, actively listening, staying calm under pressure, overcoming resistance--dozens of skills are hammered home with honest explanations of what to expect and how to excel. Examples and action steps round out the lessons. Plus, this seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss's style, and more. With little experience or training, a coveted promotion can become a trial by fire. No one needs that. Turn to the book that thousands have relied on to hit the ground running.
Call Number: ebook
HBR's 10 Must Reads for New ManagersCall Number: Audioboook
HBR Guide to Being a Great BossCall Number: Audiobook
The Leader Lab: core skills to become a great managerCall Number: Audiobook