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Change Management: Mayo Clinic Resources and Quality Academy Recommendations

Resources on Change and Agility

Mayo Clinic Resources on Change Management

Mayo Clinic frontline staff, managers and leaders are all required to manage and lead change for the organization to be successful.

 Visit the Change Management at Mayo Clinic Page for more information.

Change Management

ADKAR: A model for Change in Business, Government and Our Community, Jeffrey Hiatt, 2024,  Prosci, Inc., Fort Collins, Colorado, USA, ISBN: 978-1-930885-50-9

The ADKAR Advantage: Your New Lens for Successful Change, Karen Ball, 2024, www.Prosci.com, Prosci, Inc., Fort Collins, Colorado, USA, ISBN: 979-8-89109-938-8 – paperback, ISBN: 979-8-89109-939-5 – ebook, ISBN: 979-8-89109-940-1 – hardcover

 

Statistics

Design & Analysis of Experiments, Douglas C. Montgomery, 7th ed., 2008, New York: John Wiley and Sons, ISBN: 0470128666

Introduction to Statistics and Probability, Edward Dudewicz, 1976, New York: Holt, Rinehart, and Winston, ISBN: 003086688X

Statistics for Experimenters [2005], George E.P. Box, W.G. Hunter and J.S. Hunter, 1978, Wiley, ISBN 0-471-09315-7

Statistical Quality Control, Eugene L. Grant and Richard S. Leavenworth, 7th ed., 1996, New York: McGraw-Hill Co. Inc., ISBN: 0071142487

Understanding Statistical Process Control, Donald J. Wheeler and David S. Chambers, 1992, SPC Press, ISBN: 0-945320-13-2

 

Quality/Performance Improvement

Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance, Robert C. Camp, 1989, Milwaukee, WI: ASQ Quality Press, ISBN: 1563273527

Juran's Quality Handbook, 5th ed., J.M Juran and A. Blanton Godfrey, 1999, New York, McGraw-Hill

Juran's Quality Planning and Analysis for Enterprise Quality, 5th ed., 2007, Frank M. Gynra, Richard C.H. Chua and Joseph A. DeFeo, New York: McGraw-Hill

The Memory Jogger II, Michael Brassard and Diane Ritter, 1994, Goal/QPC

Quality Engineering Handbook, Thomas Pyzdek, 2003, 2nd ed., New York: Marcel Dekker, ISBN: 0824746147

The Team Handbook, 3rd ed., Peter Scholtes, Brian L. Joiner and Barbara J. Streibel, 2003, Oreil Inc.

Lean

Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated, James Womack and Daniel T. Jones, 2003, New York: Free Press,  ISBN: 0743249275

TPM: Total Productive Maintenance, Takahashi, Yoshikazu and Takashi Osada, 1984, White Plains, NY: Asian Productivity Assoc.,  ISBN: 9283311094

Six Sigma

The Certified Six Sigma Black Belt Handbook, 2nd ed., T.M. Kubiak and Donald W. Benbow, 2009, Milwaukee, WI: ASQ Quality Press

The Certified Six Sigma Black Belt Primer, 2nd ed., Richardson Wortman, Gee Williams, Bensley Pearson, Patel and DeSimone Carlson, Quality Council of Indiana

Implementing Six Sigma: Smarter Solutions Using Statistical Methods, 2nd ed., Forrest Breyfogle, 2003, Hoboken, N.J.: Wiley

Integrated Enterprise Excellence: Improvement Project Execution: A Management and Black Belt Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard. Forrest Breyfogle, 2008, Austin, TX: Bridgeway Books, ISBN: 9781934454169

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to nearly 100 Tools for Improving Quality, Speed, and Complexity, Michael L. George, John Maxey, David T. Rowlands, and Mark Price, 2005, New York: McGraw-Hill, ISBN: 0071441190

The Six Sigma Handbook [2018], 2nd ed., Thomas Pyzdek, 2003, New York: McGraw-Hill, ISBN: 9780873897327

Six Sigma Pocket Guide, Rath and Strong, 2000, Lexington, MA: Rath and Strong, ISBN: 0970507909

Six Sigma Project Management: A Pocket Guide, Jeffrey N. Lowenthal, 2002, Milwaukee, WI: ASQ Quality Press, ISBN: 9780873895194

The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance, Roland R. Cavanagh, Robert P. Neuman and Peter S. Pande, 2000, New York: McGraw-Hill