EndNote version 21 is now available. When you launch EndNote from Mayo Dock, you will be prompted to choose whether you want to upgrade to the newer version. There are no compatibility issues between versions 20 and 21. New features in version 21 include improved full-text retrieval and completely new online library sharing system. For additional help, contact your local librarian or email email@example.com.
EndNote is software for storing and managing bibliographic references.
EndNote allows you to:
Mayo Clinic has an institutional license to EndNote. If you are on the Mayo network, you can download it from the Mayo Dock on Window computers or laptops or the Self Service tool on Macs. To install EndNote on your personal computer, visit the library's EndNote installation page.
Using Mayo Dock:
To install EndNote on a Mayo-owned PC, use Mayo Dock.
To install EndNote on a Mayo-owned Mac, use the Self Service tool.
Follow the steps below to install a Mayo Clinic licensed copy of EndNote 21 on your personal computer. Terms of this license require that you use this software for Mayo Clinic related work or study.
Protect Your Work With Data Restoration Function
The single reference restoration feature introduces the ability to compare and restore previous versions of individual references to correct any accidental mishaps. And, if the unthinkable should happen and your library files get deleted or damaged, you can restore your library with our new data restoration function, ensuring your research is not lost.
Stay Organized with Tags
Tags are customizable labels that let you organize references how you like. You can add tags to references and customize the color and name of tags. Add multiple tags to a reference allows anyone who shares your library can view a tag, making tags a great way to quickly and intuitively organize references.
EndNote version 20 is the previous Endnote version available to Mayo Clinic staff. Use the MayoDock tool to install the latest version on your Windows computer.
Mayo Clinic maintains an institutional license for EndNote, and you can install it on any Windows computer or laptop connected to the Mayo network from the Mayo Dock. Mac users can install EndNote on Mayo-owned Macs using the self-service tool.
Mayo Clinic's EndNote license also allows students and staff to install EndNote on their personal computers. You can find detailed instructions for downloading and installing the Windows and Mac versions of EndNote 20 on the Library website.
To upgrade your personal Windows computer, laptop, or Mac, visit the Library's EndNote page and download the installation files for EndNote 20.
This YouTube video highlights how to use EndNote 20 in seven minutes (for Windows users).
With the EndNote x9.3 update, the structure of how the EndNote library files are saved was changed. Compressed EndNote libraries created in version x9.3 can only be opened by users who also have version x9.3 or higher.
Example #1: Bill creates an EndNote library using version x9.3. Bill needs to share this EndNote library with his mentor, Sara. Sara has not updated her EndNote program and still has version x9.2. When Sara tries to open the compressed EndNote library Bill sent to her, Sara receives an error message and only sees an EndNote library with zero citations. Sara will need to update her EndNote program to version x9.3 to view the library Bill created.
Example #2: Ted and Diane are working on a paper together. Ted creates an EndNote library using the EndNote version x9.1 and sends a compressed copy of the library to Diane. Diane has updated her EndNote program to version x9.3. Diane is able to open the EndNote library without a problem.
To view which version of EndNote you are currently using, go to "Help" in the menu and then find the "About EndNote..." section and it will show you what version you are currently using.
Library staff can help troubleshoot basic EndNote issues. If you need help installing or running EndNote, contact Clarivate Analytics EndNote support.
EndNote Technical Support
Monday – Friday, 9 a.m. – 8 p.m. Eastern (GMT -5)
+1-800-336-4474, press 4
If you try to open an EndNote library that you received as an Outlook email attachment, you will get the message:
"You do not have access privileges required to complete that operation"
To solve this, first download the attachment to your desktop or H:drive and then open it. EndNote libraries cannot be opened directly from email programs.
(Note: Compressed Endnote libraries ending in .enlx can be opened from an email, but will need to be saved to desktop or H:Drive.)
Compare and contrast the three most recent versions of EndNote desktop; EndNote X9 through EndNote 21
Click link below to view a list of all Quick Reference Guides for EndNote 20: