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Florida Library: Overdues and Replacement of Lost or Damaged Library Material

Information about the services, resources, and staff at the Mayo Clinic in Florida's Library

Mayo Clinic items

Mayo Clinic items

Mayo Clinic employees and learners are allowed to borrow a book/ books for 6 weeks. After the first 6 weeks, the book/ books can be renewed if no other patron has placed a hold on that item. If another patron has placed a hold on a book/ books, those items need to be returned after the first 6 week loan. Some media (e.g., DVDs, CDs) may have a shorter loan period, such as 1 week, 3 weeks. 

While the Library does not charge overdue fees, patrons will be billed for replacement of items not returned in a timely manner. The patron is notified of the replacement process in a formal bill sent via email or clinic mail when an item is not returned or is returned damaged.

The item’s replacement fee is calculated from the purchase price of the newest available edition of the title plus a $75.00 processing fee.

A patron who agrees to replace a lost or damaged item can purchase a new copy of the latest edition to eliminate the library’s $75.00 processing fee. Substitutions for titles that are no longer available, or out‐of‐print can be made with permission by appropriate Library Staff. Please contact the library before proceeding with any replacement activity. There is a designated staff member at each library site who is ready to assist you and decide when the replacement process should begin.

Should a patron fail to honor the responsibility of returning or replacing library material, the patron’s departmental supervisor will be contacted. If the situation remains unresolved, the patron’s department will be billed for the outstanding costs.

Non-Mayo Clinic items

Non-Mayo Clinic items / Items from inter-library loan (ILL) libraries

Replacement fees for lost or damaged items will be determined by the lending library (the library that loaned the item to Mayo Clinic Libraries). Procedures and policies might vary based on the lending ILL library.